MassesI just got off a phone call with this lady.

She called me while I was out and asked me to call her back in regards to some research she was doing. I thought I would help the lady out with her research and give her a call back.

I quickly learned that this research was to help this individual help her individual client. So in reality, she had a client that had questions. She didn’t know the answers to those questions. She called me and others to get the answers. She then probably billed her client for the time she spent getting those answers.

I was nice, I think. I spent almost 20 minutes on the phone with her, giving her answers. I went through some history, some new examples, etc… Showing her how these things work. She then got more specific and I tried my best to help.

After I was done, she then asked if I knew anyone else who can help her. I said I do. But I felt bad giving out the names of these people because it would not help the masses. I explained… Typically a reporter or researcher will call me or others… They would ask us dozens of questions. We answer to the best of our ability. They write it up and publish the knowledge for everyone to see.

In her case, she is getting all this information and keeping it to herself. I said, if this information would help the masses, then great. But she admitted, it would only be used for her consulting project with this client.

So based on that information, I did not offer any additional people she can ask these questions to. I even suggested she research the wonderful amount of free and educational information available on the web. If she had questions, I told her about discussion forums and how everyone can benefit from the exchange of questions and answers.

Am I wrong for not handing out the names of my peers to this person?

Am I wrong about helping the masses versus just helping an individual profit off her client?

Website Comments


    U are so not wrong

    I would call her back and tell her off and tell her she is so wrong and bill her for ur time

    These women always trying to get a freebee what else is new

  2. Sebastian

    Nope, you’re right. I’d even charge that lady. Helping individuals on the net educates the masses too, and leads to better advice from different perspectives when others step in. Hoarding knowledge and experience is evil 😉

  3. Bill Hartzer

    You were very nice to give out free advice. Next time I need some advice then can I call you? LOL

    Actually, I would have probably done the same–I even have people who email me and call over and over again with small little questions about something. I don’t mind taking a few minutes, though, just to help someone out.

    I guess that’s what it’s all about, that caller knows that they used you to find the information–hopefully their conscience will catch up with them one day and do you a favor later.

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