I am on the phone with an AT&T support representative and they are typing “notes” in my account. I can hear the typing loud and clear, but really have no idea what they are trying.
I wish there was a way I can decipher the typing pattern to figure out what this person is typing.
I always wonder if they mess up the notes and then ruin the ticket history or not.
I tweeted this and received a response that has a good point:
@rustybrick Just like a doctor writing in your chart. What are you writing about me?!